Social Responsibility


Hotel Villa Batalha is guided by a policy of inclusion, seeking to offer full accessibility for all.

Although we are always improving, we already provide excellent conditions for accessible tourism, including a team that is trained to cater for all your special needs to ensure inclusivity for all.

Below are some of the features you can count on:

For those with Reduced Mobility:

(wheelchairs, the elderly, pregnant women, large families, those with a temporary restriction – accident, etc.)

Hotel Villa Batalha provides full accessibility to all areas, with unrestricted movement both inside and outside the building;

All entrances are full accessible, as are parking areas;

Wide entrance doors to the building, with sensors;

Wide entrance hall, with no steps and level flooring;

The Reception Desk has a lowered counter to enable personalized check-in;

The Business Centre is located on the ground floor, next to the Reception area, making it easily accessible;

Wide corridors; and all door handles fitted at an appropriate height;

Elevators enable easy access to all floors; they are spacious and have hand rails and buttons installed at an accessible height;

Spacious public areas that allow for easy movement;

There are two rest rooms on the ground floor for people with reduced mobility;

Outside, the sidewalks and access paths are wide, with non-slip surfaces, allowing easy movmement around the gardens, riverside terrace, and golf course and tennis courts;

In the Spa, the massage beds are adjustable, to facilitate transition from a wheelchair, or for those with short stature;

Rooms: Entrance doors to all rooms have an with electronic lock;

Rooms: Large and spacious to allow wheelchairs to maneuver;

Rooms: All bathrooms have roll-in showers (level floor) and sliding doors, wide enough to allow a wheelchair to maneuver;

Rooms: Any room can be prepared to receive guests with restricted mobility: showers can be fitted with fixed or movable hand rails, and shower seats.

Food Allergies

The team is full trained to answer any queries related to food allergies or food intolerances, and to suggest possible alternatives.

Culture of Origin

Religion | Food | Among others

We try our best to accommodate the specific cultural needs of our guests and visitors, as far as it does not compromise the regular running of the hotel.

Blind people or those with Impaired vision

Restaurant Menu in braille.

Other Areas

We continue to make efforts to strengthen these and other facilities to ensure accessibility for all; We have strategic partners through which we can offer transport services, daily care, assistance, and tourist services.